Tech issues kept me from having a smooth conversation. What now?

The first instance that your conversation is marked "Tech Issue," Boomalang will add the minutes back to your account at no charge. For any additional instances, you can always purchase discounted make-up minutes ($5 for a 15-min. conversation and $7 for a 30-min. conversation). Before you reserve any future conversations, it’s imperative to pass all of the Compatibility tests. If you’re struggling to connect with your speaker, you need to message us in HELP immediately, rather than wait until later. HELP can usually assist you quickly, and see that you were indeed present when trying to complete your conversation.